| Company |
Lutron Electronics Co., Inc. |
| Branch/Office Location |
CB |
| City |
Coopersburg |
| State/Province |
Pennsylvania [PA] |
| Job ID |
EX-2009-209 |
| Date Added |
9/21/2009 |
| Title |
Customer Service Representative |
| Department |
Customer Service |
| Minimum Years Experience |
0 - 3 Years |
| Job Status |
Regular - FT |
| Description |
We have an outstanding opportunity for an experienced Customer Service Representative who will be responsible for handling Inbound calls from customers and providing outstanding customer service. If you have a passion for dealing with customers and are looking for career growth in a large organization, we want you!
We are looking for professionals with excellent communications skills, strong customer service and problem solving skills who can solve problems in a timely manner.
|
| Responsibilities |
Answering Inbound calls with excellent customer service skills
Provide problem resolution with the ability to be empathetic to customers
Research account status, pricing and availability
The ability to work in a strong team-oriented environment
Input data entry into computer
|
| Qualifications |
Flexibility with schedule - MUST be able to work any shift Monday-Friday 8am-8pm
Associates Degree is Required
1-2 years experience of handling inbound calls in a high-volume environment
ACD phone experience is preferred
Strong typing skills with basic computer operations and the ability to comprehend operating systems
Bi-lingual (English / Spanish) a plus
|
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